We have to be aware that when you create magic or occult things, when they go wrong they become horror. Because we create technologies to soothe our cultural and social anxieties, in a way. We create these things because we’re worried about security, we’re worried about climate change, we’re worried about threat of terrorism. Whatever it is. And these devices provide a kind of stopgap for helping us feel safe or protected or whatever.
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We’re trying to say it’s on you, it’s your responsibility, figure this out, download this, understand end-to-end encryption, when it’s a shared problem and it’s a communal problem.
What does it mean to be private when you’re in a place where you have no right to privacy but are ironically deprived of the thing that makes your privacy go away?
I think that privacy is something that we can think of in terms of a civil right, as individuals. […] That’s a civil rights issue. But I think there’s also a way to think about it in terms of a social issue that’s larger than simply the individual.
How do we take this right that you have to your data and put it back in your hands, and give you control over it? And how do we do this not just from a technological perspective but how do we do it from a human perspective?
As we’re giving our homes this new layer of smartness and intelligence, we’re giving away its ownership to very large organizations. And as we become a generation of renters, what I’m very interested in is how do landlords respond to that?
We have to know what we want. We have to imagine how it looks. We have to understand how it feels, how it smells, how it functions, before we can design it. Before we can code it. Before we can implement it, and before we can sell it.