We’ve already been through several situations where new technologies come along. The Industrial Revolution removed a large number of jobs that had been done by hand, replaced them with machines. But the machines had to be built, the machines had to be operated, the machines had to be maintained. And the same is true in this online environment.
As we’re giving our homes this new layer of smartness and intelligence, we’re giving away its ownership to very large organizations. And as we become a generation of renters, what I’m very interested in is how do landlords respond to that?