In the next ten years we will see data-driven technologies reconfigure systems in many different sectors, from autonomous vehicles to personalized learning, predictive policing, to precision medicine. While the advances that we will see will create phenomenal new opportunities, they will also create new challenges—and new worries—and it behooves us to start grappling with these issues now so that we can build healthy sociotechnical systems.
danah boyd
danah boyd: Algorithmic Accountability and Transparency
in Algorithmic Accountability and Transparency in the Digital Economy
All they have to do is write to journalists and ask questions. And what they do is they ask a journalist a question and be like, “What’s going on with this thing?” And journalists, under pressure to find stories to report, go looking around. They immediately search something in Google. And that becomes the tool of exploitation.
One of the challenges of building new technologies is that we often want them to solve things that have been very socially difficult to solve. Things that we don’t have answers to, problems that we don’t know how we would best go about it in a socially responsible way.