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Decoding Workforce Productivity: Brian Ballard

The Fourth Industrial Revolution is ush­er­ing in a sig­nif­i­cant increase in con­nect­ed machines, con­nect­ed prod­ucts. And at the same time, the peo­ple who are stand­ing next to these high­ly sophis­ti­cat­ed machines are ulti­mate­ly con­nect­ed in their home lives. They car­ry a cell phone that’s man­ag­ing their smart car, their smart home, their smart sys­tems. But they have almost no inter­ac­tion with the sys­tems at work.

Decoding Workforce Productivity: Benjamin Waber

I could ask you ques­tions about where your cus­tomers buy prod­ucts, or what sort of prod­ucts they buy. And you could give me very detailed answers. But I could ask rel­a­tive­ly sim­i­lar ques­tions about what goes on with­in your com­pa­ny that you can’t answer.