The big concerns that I have about artificial intelligence are really not about the Singularity, which frankly computer scientists say is…if it’s possible at all it’s hundreds of years away. I’m actually much more interested in the effects that we are seeing of AI now.
Conversation has been consistently a model in my head of being human. For quite a while I’ve spoken about how we’re not taught at any time in our life how to ask a question, and how to talk on the phone. And most people think they know how to ask a question, and they know how to talk on the phone. And yet I found that 98% of questions are either bad questions or speeches. And most phone calls are terrible.