There is this very bizarre alliance between world-changing geeks on the one hand and policymakers who only care about outcomes. They no longer care about how those outcomes are arrived at. They have stripped politics of all meaning. All they want is to get people to do the right thing. They don’t care why they do it.
How do we take this right that you have to your data and put it back in your hands, and give you control over it? And how do we do this not just from a technological perspective but how do we do it from a human perspective?
We have to know what we want. We have to imagine how it looks. We have to understand how it feels, how it smells, how it functions, before we can design it. Before we can code it. Before we can implement it, and before we can sell it.