Conversation has been consistently a model in my head of being human. For quite a while I’ve spoken about how we’re not taught at any time in our life how to ask a question, and how to talk on the phone. And most people think they know how to ask a question, and they know how to talk on the phone. And yet I found that 98% of questions are either bad questions or speeches. And most phone calls are terrible.
I think if there are people who are able to take a step backwards, take that proverbial zoom out, and realize that everybody’s kind of doing the same thing in different ways, and be able to step from one perspective to the other and ask different kinds of questions based on where they are at any given moment time, then it just becomes a game. I think it becomes joyful and engaging. I mean, I’m not interested in finding the answer to anything. I don’t think there is the answer to anything.