I would say a better place looks like…having dinner with the person who lives next door to you. Knowing who they are. A better place is sharing the same snowblower on your block. The better place is easiest to imagine, and ultimately get to, if we look at it in terms of our incremental moment-to-moment choices.
Archive
Hello. Let’s talk about ego. I believe that many projects and organizations today have too much of it, and that it hinders them from doing better design work on products and services. That’s a bit of an accusation, so let me talk you through what makes me say that.
Katherine Cross at The Conference 2015
Simply put, anonymity does not cause harassment. It does play a role, but it’s much much more complicated than most people have made it out to be. The reason that this is important to understand is because it’s having a practical impact on the world right now.