We’ve designed systems not really well anticipating the kind of users that would really use them, thinking that they would—or maybe not even thinking—that they would be used in the same way that they were in the 1980s and 1990s.
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One of the key challenges is the language barrier. In Africa there are three major languages spoken, or used in professional environments: French, English, some Portuguese. And trying to bring the community from all those different language backgrounds to focus on a project like AFRINIC was hard.