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Behind the Screen: The People and Politics of Commercial Content Moderation

When I asked my peers and my pro­fes­sors if they’d ever heard of this type of work, two things hap­pened. The first thing is that they said no, they had­n’t. The sec­ond thing they said, which is prob­a­bly what you’re think­ing, is, ​“Well, can’t com­put­ers do that?” And in fact the answer to that is no.

Sin in the Time of Technology

Social media com­pa­nies have an unpar­al­leled amount of influ­ence over our mod­ern com­mu­ni­ca­tions. […] These com­pa­nies also play a huge role in shap­ing our glob­al out­look on moral­i­ty and what con­sti­tutes it. So the ways in which we per­ceive dif­fer­ent imagery, dif­fer­ent speech, is being increas­ing­ly defined by the reg­u­la­tions that these plat­forms put upon us [in] our dai­ly activ­i­ties on them. 

Virality, Uncreativity and the End of Self-Expression

With social media, the com­pelling oppor­tu­ni­ties for self-expression out­strip the sup­ply of things we have to con­fi­dent­ly say about our­selves. The demand for self-expression over­whelms what we might dredge up from the inside, from our true selves. So the self that we’re express­ing in social media has to be posit­ed else­where. We start to bor­row from the net­work. We start to bor­row from imag­ined future selves that we can project. We start to bor­row from the media them­selves and from oth­er kinds of con­tent cir­cu­lat­ing there that we can now con­sti­tute our­selves with.

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