You don’t know who they are. It gives you no han­dles, no iden­ti­fy­ing infor­ma­tion, no loca­tion. All you know is they’re typ­ing in English and that is how they’re feel­ing at this gen­er­al moment in time. And then it just sends them this tweet. It’s one tweet over and over again: ​“Someone over here want­ed you to know that you’re not alone.”