Where did this evil stuff come from? Are we evil? I’m perfectly willing to stipulate you are not evil. Neither is your boss evil. Nor is Larry Page or Mark Zuckerberg or Bill Gates. And yet the results of our work, our best most altruistic work, often turns evil when it’s deployed in the larger world. We go to work every day, genuinely expecting to make the world a better place with our powerful technology. But somehow, evil is sneaking in despite our good intentions.
BJ Copeland states that a strong AI machine would be one, built in the form of a man; two, have the same sensory perception as a human; and three, go through the same education and learning processes as a human child. With these three attributes, similar to human development, the mind of the machine would be born as a child and will eventually mature as an adult.
The framing of what we design is very important to how we go about it. We have not been framing these things as contexts. We’ve been framing them as products, services, and a whole other series of terms that are— Tools, for example. And these are things that are mostly transactional. They’re not things that are meant to be inhabited.
We as designers have an ability to provide perspective, to bring focus, and to share the tools that we use on a daily basis to align a group of disparate voices for a cause that is greater than our own.